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33Ah AGM Deep Cycle 12V

Name: 33Ah AGM Deep Cycle 12V
SKU: NP33-12
Price: 156.95 CAD
Availability: InStock

$156.95 (CAD)

You save up to 4.9% or $8.05

Designed to withstand the most demanding cyclic, traction, mobility and standby applications, this 12V 33ah AGM battery provides extra deep cycling capability, high resistance to deep discharge and excellent durability for longer life.

CAPACITY:	33 Ah
VOLT:	12V
HEIGHT:	6.10″ (15.5 cm)
LENGTH:	7.68″ (19.5 cm)
WIDTH:	5.12″ (13 cm)
WEIGHT:	23.15 lbs. (10.5 kg)

FREE SHIPPING & NO TAX

Batteries Are Included

NEED ASSISTANCE?

Request a brochure Call: 1-800-429-7728

The Matrix NP33-12 Battery is a premium high-quality rechargeable Super Maintenance-Free Sealed Lead Acid Absorbed Glass Mat (SLA/AGM) battery. This battery is a high-quality industry-leading product.

There is an AGM ‘Absorbed Glass Mat’ meaning that the electrolyte is absorbed into the mat and is a Virtual Dry Cell, giving additional protection in cold weather and variations in Charger input Voltages over the traditional Gel batteries.

Features

Extremely safe and stable chemistry
Non-spillable construction design
ABS containers and covers optional
safety valve installation of explosion proof
High quality and high reliability
Exceptional deep discharge recovery performance
Low shelf discharge characteristics
Flexible design for multiple installation positions

Product Specifications

General
Brand	Matrix
Model	GEL33-12
Total Weight	23.15 lbs. (10.5 kg)
Color	Black
Case	ABS case
Voltage	12V
Capacity	33Ah
Safety valve	Yes
Dimensions (inches/cm)
Width(inch)	5.12″ (13 cm)
Length(inch)	7.68″ (19.5 cm)
Height(inch)	6.10″ (15.5 cm)
Terminal
Terminal Type	T7
Terminal Material	Pb
Positive	Lead dioxide
Negative	Lead
Others
Max. Charging Current	9.9A
Self Discharge	2% of capacity declined per month at (25℃)

DOWNLOAD PRODUCT SPECIFICATIONS (PDF)

COMPATIBLE MOBILITY DEVICES

Powered Mobility Make/Model		Compatible Batteries
Make	Model	Option 1	Option 2	Option 3
Amigo	Value Shopper	33Ah AGM	33Ah GEL	Not Available
Amigo	Value Shopper XL	33Ah AGM	33Ah GEL	Not Available
Amigo	Smart Shopper	33Ah AGM	33Ah GEL	Not Available
Amigo	Lxcite	33Ah AGM	33Ah GEL	Not Available
Amigo	Power Shopper	33Ah AGM	33Ah GEL	Not Available
Amigo	Lscort	33Ah AGM	33Ah GEL	Not Available
Amigo	LX350	33Ah AGM	33Ah GEL	Not Available
Amigo	HD450	33Ah AGM	33Ah GEL	Not Available
Damco	Ovation	33Ah AGM	Not Available	Not Available
Damco	Electro Lite	33Ah AGM	Not Available	Not Available
Damco	Elite	33Ah AGM	Not Available	Not Available
Drive	Ventura4 DLX	33Ah AGM	Not Available	Not Available
Drive	Ventura3 DLX	33Ah AGM	Not Available	Not Available
Drive	Trident HD	33Ah AGM	33Ah GEL	Not Available
Drive	Titan	33Ah AGM	33Ah GEL	Not Available
Drive	Sunfire Plus GT	33Ah AGM	Not Available	Not Available
Drive	Sunfire Plus EC	33Ah AGM	33Ah GEL	Not Available
Drive	Sunfire General	33Ah AGM	Not Available	Not Available
Drive	Odyssey	33Ah AGM	Not Available	Not Available
Drive	Image GT	33Ah AGM	Not Available	Not Available
Drive	Image EC	33Ah AGM	Not Available	Not Available
Drive	Image	33Ah AGM	Not Available	Not Available
Drive	Gladiator GT	33Ah AGM	55Ah AGM	55Ah GEL
Drive	Gladiator	33Ah AGM	55Ah AGM	55Ah GEL
Drive	Denali	33Ah AGM	Not Available	Not Available
Drive	Cirrus Plus EC Folding Powerchair	33Ah AGM	Not Available	Not Available
Electric mobility	Turnabout	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Stoaway	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Mini Base scooter 130	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Rascal 300	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Rascal 312	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Rascal 314	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Rascal 318	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Rascal 326	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Rascal 330 Tilt	33Ah AGM	33Ah GEL	Not Available
Electric mobility	610T Scooter	33Ah AGM	33Ah GEL	Not Available
Electric mobility	610F Scooter	33Ah AGM	33Ah GEL	Not Available
Electric mobility	Candy Apple	33Ah AGM	33Ah GEL	55Ah GEL
Everest & Jennings	Metro Power	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Metro Power II	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Navigator	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Quest	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Spirit II	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	3n	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Tempest	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Kid Power	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Hot Wheels	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Carrette	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Mobie	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Everest	33Ah AGM	33Ah GEL	Not Available
Everest & Jennings	Sabre LTD	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Marathon	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Marathon 1F	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Marathon 3P	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Marathon 3W	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Marathon 3H	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Marathon 3V	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Magnum	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Xcaliber	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Sprint	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Sprint Plus	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	MX	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Sabre FS	33Ah AGM	33Ah GEL	55Ah AGM
Everest & Jennings	Sabre FS-GT	33Ah AGM	33Ah GEL	55Ah AGM
Fortress	1700FS	33Ah AGM	Not Available	Not Available
Golden	BuzzAround EX	33Ah AGM	Not Available	Not Available
Golden	Companion	33Ah AGM	Not Available	Not Available
Golden	Companion	33Ah AGM	45Ah AGM	Not Available
Golden	Companion	33Ah AGM	45Ah AGM	Not Available
Handicare	Ibris XP	33Ah AGM	33Ah GEL	45Ah AGM
HoverRound	MPV1-MPV5	33Ah AGM	33Ah GEL	Not Available
HoverRound	HRV 100	33Ah AGM	33Ah GEL	Not Available
HoverRound	ActivaIX	33Ah AGM	33Ah GEL	Not Available
HoverRound	ActivaQM	33Ah AGM	33Ah GEL	Not Available
HoverRound	ActivaGLX	33Ah AGM	33Ah GEL	Not Available
HoverRound	Activaforerunner	33Ah AGM	33Ah GEL	Not Available
Invacare	Leo	33Ah AGM	33Ah GEL	Not Available
Invacare	Auriga	33Ah AGM	33Ah GEL	Not Available
Invacare	Lynx L-3X	33Ah AGM	33Ah GEL	Not Available
Invacare	Lynx LX3	33Ah AGM	33Ah GEL	Not Available
Invacare	Lynx Lx3 Plus	33Ah AGM	33Ah GEL	Not Available
Invacare	Panther LX-4	33Ah AGM		Not Available
Invacare	Pronto M50 Surestep	33Ah AGM	Not Available	Not Available
Medline Industries	Gemini 2	33Ah AGM	33Ah GEL	Not Available
Medline Industries	Zenith	33Ah AGM	33Ah GEL	Not Available
Medline Industries	Strider Mid	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	MP1IN	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	MP1IA	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	MP1IW	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	MP1IN-FR	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	MP1IA-FR	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	MP3CF	33Ah AGM	33Ah GEL	45Ah AGM
Merits Healthcare Products	MP3F	33Ah AGM	33Ah GEL	45Ah AGM
Merits Healthcare Products	MP3C	33Ah AGM	33Ah GEL	45Ah AGM
Merits Healthcare Products	MP3U	33Ah AGM	33Ah GEL	45Ah AGM
Merits Healthcare Products	Pioneer 3	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	Pioneer 4	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	Pioneer	33Ah AGM	33Ah GEL	Not Available
Merits Healthcare Products	Travel Ease	33Ah AGM	33Ah GEL	Not Available
Pride	Boxster	33Ah AGM	33Ah GEL	Not Available
Pride	celebrity 2000	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Celebrity 99	33Ah AGM	33Ah GEL	Not Available
Pride	Celebrity DX sport	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Celebrity LR	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Celebrity X LR	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Celebrity xl	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Celebrity Xl	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Cyclone	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Hurricane	33Ah AGM	33Ah GEL	Not Available
Pride	Laser	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Ledgend 2000	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Maximawith elevating seat	33Ah AGM	33Ah GEL	Not Available
Pride	Rally	33Ah AGM	33Ah GEL	Not Available
Pride	Revo	33Ah AGM	33Ah GEL	Not Available
Pride	Revo 2.0	33Ah AGM	33Ah GEL	Not Available
Pride	Sundancer	33Ah AGM	33Ah GEL	Not Available
Pride	Victory 10 DX	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Victory 10,10.2, Twin	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Victory 9	33Ah AGM	33Ah GEL	45Ah AGM
Pride	Victory XL	33Ah AGM	33Ah GEL	45Ah AGM
Ranger scooters	1×3	33Ah AGM	33Ah GEL	Not Available
Ranger scooters	2×3	33Ah AGM	33Ah GEL	Not Available
Ranger scooters	Solo	33Ah AGM	33Ah GEL	Not Available
Ranger scooters	Safari	33Ah AGM	33Ah GEL	Not Available
Shoprider	Cobra778EL	33Ah AGM	Not Available	Not Available
Shoprider	Vayager 778S	33Ah AGM	Not Available	Not Available
Shoprider	Spirit GK10	33Ah AGM	Not Available	Not Available

Warranty
Return Policy

Each Matrix Battery is supplied with a full 6-month manufacturer’s warranty. Matrix Battery warranty is applicable to all batteries purchased in pairs (2). Any battery singularly purchased, will not be covered under our Manufacturer warranty. Batteries are replaced in pairs to prevent old batteries from reducing the capacity of newly installed batteries.

We warrant to the original purchaser (user) that all new batteries and new battery packs shall be free from defects in material and workmanship for a period of 6 months from the date of receipt.

If we determine the battery to be defective, we will ship replacement(s) without charge.

Prior to sending warranty replacements we will test the batteries to verify if they are defective. The warranty does not meet the below listed Conditions and Limitations:

Conditions and Limitations

The battery shall be the proper size, design, and capacity for the powered mobility aid. Failure to use the proper battery for the application will void any and all warranties.
The battery shall be handled, stored, and installed properly. Final installation shall be completed no more than four months from the date of receipt.
The battery shall be operated in conjunction with a current limited constant voltage charging system, and otherwise operated and maintained in accordance with instructions.
The user shall permit examination of the battery by a Matrix Battery Canada company representative by shipping the batteries back to us for warranty claim examination.
Only the remaining unused portion of the original battery's warranty shall apply to the replacement battery.
This warranty is void if the battery is subject to misuse, abuse, visible physical damage, or if the battery becomes unusable due to fire, wreckage, flooding, freezing, or any other acts of God.
The above stated warranties are in lieu of all other warranties, expressed or implied, including, without limitation, any implied warranty of merchantability or fitness. In no event shall Matrix Battery Canada be responsible for any incidental Matrix Battery Canada.com shall not be liable for any defects in, or any breach of contracts relating to the quality or performance of the above equipment under any theory of law.
These limited warranties apply to the original purchaser (user) and are not transferable.
The user shall promptly notify Matrix Battery Canada in the event of an alleged defect.

Order Cancellation

If you cancel your order prior to SHIPPING but after processing of payment, there will be a cancellation fee of 6%.
If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
Orders which are REFUSED AT DELIVERY will be assessed, all of the applicable fees listed above will be charged – including restocking, cancellation and other applicable fees.

You may return most new, unopened items within 14 days of delivery for a refund, credit or exchange. Simply complete the RMA form and notify us to get a Return Merchandise Authorization (RMA) confirmation. Once you have received the RMA confirmation you may ship the product back to us. You will be issued a refund on your returned product after we have performed a full examination of the equipment. We inspect for any damages, including dents, scratches, chips, dings or overall wear and tear while in your possession. The refund issued will have the cost of any damages deducted from the refund total.

You are fully responsible for shipping and handling, including shipping insurance, and are held responsible for lost shipment or any damages occurring during shipment. Shipping and handling is NON-REFUNDABLE. If you received FREE SHIPPING when you purchased your battery, that the shipping cost will be deducted from your refund total. Which is as follows:

14Ah AGM – $30.00 shipping fee
20Ah AGM – $39.00 shipping fee
33Ah AGM – $49.00 shipping fee
45Ah AGM – $55.00 shipping fee
55Ah AGM / Gel – $65.00 shipping fee
75Ah AGM / Gel – $80.00 shipping fee

A 15% restocking fee will be charged on all returns.

Additional Statements

Orders being returned MUST be shipped back in its original packaging when the product was shipped to you after purchase. You must complete the Return Merchandise Authorization (RMA) form and receive proper approval before we can process your refund. The RMA form must be submitted to us electronically. Once we receive your RMA form, we will email you with the following details: Your RMA confirmation

Ship-to Return address
Projected refund amount

We will not accept any returns to our warehouse without prior RMA approval. Without prior RMA approval, absolutely no refund will be issued.

Scooter Country

1150 Frances Street 1st floor, London

4.9 83 reviews

Jack Gouldby ★★★★★ a month ago
Scooter Country are excellent. They took the time to explain the process and also explain the differences between the scooters on my short list. It made my decision easy to choose the scooter best suited for me. Everything went perfectly, … More from start to finish. I recently moved from Ontario to Alberta and with Scooter Country shipping to Alberta was awesome. The Scooter arrived on time and there were no issues. I would strongly recommend Scooter Country.
M. Arnett ★★★★★ 11 months ago
My electric wheelchairs frame cracked so decided to purchase a scooter. Purchased an Invacare Leo 4 scooter from Scooter Country. Excellent service, from day of purchase to delivery by Day & Ross Trucking I had my scooter in 3 days. … More Scooter was crated exceptionally well for delivery on line info Day & Ross I received my scooter exact date & time as promised, and is a great machine to drive.
Frederick Oliver ★★★★★ a month ago
Have to admit I wasn’t sure what to expect as I hadn’t heard of Scooter County before but I was pleasantly surprised.
They had the scooter I was interested in at a very competitive price and in stock. I saved thousands of dollars and didn’t … More have to wait months for delivery. As I remember I received my scooter in about a week.
It was delivered with care fully assembled and charged. All I had to do is unbox it and drive it of the skid.
As for the scooter my son says “It’s a beast!”. It has the power and range I was looking for.
I’m very pleased with my purchase and would recommend anyone shopping for a scooter do your research and check Scooter Country.
Colleen Bottcher ★★★★★ 2 months ago
Best Customer Service of any company. We bought the scooter as we were moving from London ON to Edmonton AB. Scooter Country assembled it then reboxed it then shipped it across the country to our new home. It arrived a couple of days … More after we did. Just a wonderful company to deal with and very accommodating. They didn’t even charge for the shipping. Absolutely Great.
AL RAMSAY ★★★★★ a year ago
Jordan was amazing from beginning to delivery. Long journey from London Ontario to Victoria BC. Western Canada express got her here safe and sound. She’s fast and comfy. Very happy with her thank you Scooter Country and Jordan my sales … More professional. Right to my door fully assembled and charged .
Margaret Newey ★★★★★ a month ago
Rasa was extremely helpful to us choosing what options we wanted for my mum's new scooter. She took her time explaining about the available options and emailing us details of the different colours. Once ordered we dealt with Richard … More who was also extremely helpful in covering the details of the delivery. The scooter was almost half the price of the three other mobility scooter retailers we had visited and the service was still excellent. Everything went very smoothly and the scooter was delivered to my home well within the timescales they suggested. I cannot recommend this company highly enough. Five stars is very well deserved.
Jasmine Morgado ★★★★★ 3 months ago
Excellent customer service! This was my first time purchasing a mobility scooter and it went smoothly. If I ever have questions or troubleshooting issues, the staff is always willing to help. Great prices as well.
Ginette Boivin ★★★★★ a month ago
Ordered during winter but this not stop them from excellent service. Delivery was very fast & delivery man unpacked everything & made sure scooter was not damaged or scratched. Would recommend them to everybody. Price was excellent. … More Very nice of them to offer a color panel kit. Very nice Blue. Thank you!
Jim Kelly ★★★★★ 2 months ago
This Pegasus Scooter saved my life, I had to give up my car for medical reasons. It's great for summer trips around the parks here in Pembroke. I just love my Pegasus Scooter! Scooter Country is the place to buy a awesome Scooter. … More
Thanks Guy's
Dave Wright ★★★★★ 2 months ago
I bought a great mid-size scooter here. The price was great and the whole experience was terrific. They really know their stuff and worked hard to meet my needs. I would certainly shop here again.
Jjeannette Byrne ★★★★★ a month ago
Scooter Country is the very best place to shop Scooters and accessories. Excellent staff, friendly, polite and fast service. I called with a question and was able to place an order for what I needed instantly. Once buying here you just … More stay here.
Brenda Hiebert ★★★★★ 3 months ago
Very satisfied with the communication between us and the company. Emails were answered promptly. Very happy with the service and product so far.
Kathy Rusko ★★★★★ 2 months ago
We bought this for my dad and he’s owned it now for 2 half years??? He hated the idea he was getting older and couldn’t walk his almost 10 miles per day. He resisted the scooter 🛵 mention of it immediately!
He’s now 82 and loves it ❤️ My … More dads gained 10 years of his life back since he’s back out travelling everywhere he can. It’s sad to say but we didn’t realize he was almost into a state of depression. Scary. He calls it his Mustang lol. Smile 😃 is huge when we talk about it. Scooter County understood I was at a loss about what to buy but I thought I wanted to Pegasus. They helped by saying it was exactly what I was looking for. I didn’t care the money. Only thing I need know is someone to make a Canadian Flag 🇨🇦 for scooters. It would make our day.
Scooter County informed me of everything. Showed me ever And even helped with my questions after the fact. I would recommend absolutely them and this Scooter 🛵 hands down. The care I received was outstanding and I appreciate it very much! Bless you all!! Kathy
Jb B ★★★★★ 5 months ago
Great experience getting a scooter for my father. Easy return/exchange for a smaller one that worked much better for his current home. Thanks to the crew for all their efforts!
Darryl Lashambe ★★★★★ 4 months ago
I ordered a set of batteries did not physically fit into my scooter. The team was fantastic about helping me find the right sized batteries, and helping me through my refund. They even made some suggestions on what kind of battery is best … More for my circumstance.
Patricia Walley ★★★★★ 7 months ago
Jordon has been very helpful, professional, and friendly. He totally addressed my question and easily helped solve my question. I would strongly recommend Jordon, Scooter Country and any questions or concerns. Patricia
ruth biner ★★★★★ 4 months ago
OUTSTANDING SERVICE FROM SCOOTER COUNTRY .EVERYONE I WAS DEALING WITH THEY ALL WENT ABOVE AND BEYOND
I HAD THE THE PLEASURE MEETING SHAWN HE WENT OUT OF HIS WAY HELPING ME THERE IS NO ONE ELSE I WILL EVER DEAL WITH THANK YOU SO MUCH SCOOTER … More COUNTRY YOUR THE BEST
Kevin Hodgert ★★★★★ 6 months ago
Best place to get your Batteries I ordered mine at 12 noon had them the next day by 130 pm unbelievable batteries were easy to install as the 70ah batteries I ordered are 27 lbs each and they had handles built in which made installation … More a lot easier. I am totally impressed batteries were packed well and CanPar guy who delivered them was great too!
Don Reilly ★★★★★ 6 months ago
Ethan and Shawn were very helpful, know the product, excellent service.
Sherry McFarlane ★★★★★ a year ago
After ordering and waiting months for a scooter, I contacted Jordan @ scooter country. He was excellent and took care of exactly what I wanted very promptly. Trust me , this is the place if you are in need! Don't go elsewhere, like … More I 1st done.Thank you so much Jordan!
Barbara Williams ★★★★★ a year ago
I have been using my scooter on a daily basis since I received it a week ago. It is very comfortable and it is such a pleasure to be able to go for a "walk" again. Jordon and staff are very pleasant and helpful. My scooter … More came assembled and powered up. Thank you!!
M John ★★★★★ a year ago
My electric wheelchairs frame cracked so decided to purchase a scooter. Purchased an Invacare Leo 4 scooter from Scooter Country. Excellent service, from day of purchase to delivery by Day & Ross Trucking I had my scooter in 3 days. … More Scooter was crated exceptionally well for delivery on line info Day & Ross I received my scooter exact date & time as promised, and is a great machine to drive.
dave williams ★★★★★ a year ago
Great service. Very helpful, friendly staff. I am thrilled with my scooter
Martin Arnett ★★★★★ a year ago
My electric wheelchairs frame cracked so decided to purchase a scooter. Purchased an Invacare Leo 4 scooter from Scooter Country. Excellent service, from day of purchase to delivery by Day & Ross Trucking I had my scooter in 3 days. … More Scooter was crated exceptionally well for delivery on line info Day & Ross I received my scooter exact date & time as promised, and is a great machine to drive.
Steevax Xaveets ★★★★★ a year ago
I personally wouldn't buy a scooter anywhere else. They want to help you and do the right thing. Good prices and nice sales, overall I'm very satisfied. Strongly recommend, yup.
Anne Roy ★★★★★ a year ago
I bought a Fortress S700 mobility scooter. What a wonderful machine. Also the client service was friendly, informed and helpful. That is not found everywhere and is worth mentioning. I had a pleasant experience with with Scooter Country. … More Not so much with DayRss shipping . Received my scooter 5 days after tracking showed it was at their distribution center. The previous day they told me someone would call me to make an appointment for the delivery. No one called and they showed up finally. I also would like to thank the customer service department who also did a follow up with the shipper. I still recommend this company for the great product and service.
Anne R from Mercier. QC.
Ryan Halladay ★★★★★ 2 years ago
Scooter Country is a blessing to those with mobility issues! They are an Amazing company to deal with. The only company that actually helped me. There is no one else I will ever deal with. I was in need of a scooter in Atlantic Canada. … More Not one scooter company would even talk to my insurance company. Not One! I called Scooter Country, and was told to simply email my claim info and they did the rest! They have kept me informed during the whole process which is a rarity among companies these days. Excellence is a title the whole staff deserves! Thank You so much Scooter Country. You changed my life!
Raymond Whitnall ★★★★★ a year ago
We bought a Leo Scooter from Scooter Country in 2019...it has been a wonderful plus to my wife's mobility lifestyle ever since.
Barb Kaszuba ★★★★★ a year ago
UPDATE:
For the second time in 3 days, Richard has come to my rescue. I love, love, love this guy. Another 1-minute or less fix for my scooter. Mr. Boss of Richard, he deserves more than an ‘atta boy”. See what you can do. Thanks again, … More Richard.
Called the office and spoke to Richard this morning. My ZooMe Auto Flex scooter was in the folded position with no battery in place. I could not, for the life of me, figure how to unfold it manually in order to put in a battery and charge it up. Richard solved my problem in literally 30 seconds! All systems are now go and the new battery is charging. Thanks Richard and Scooter Country Canada.
Pamela Wilson ★★★★★ 2 years ago
I bought my husband a Buzz Around LX when he could no longer drive a car due to dementia. He loves it and has the freedom to go into town to get his coffee safely on his own . The sense of freedom and autonomy has been very good for his … More emotional health. I recommend Scooter Country. They were a great help choosing the right scooter for him. Thanks Scooter Country. We're happy customers.
Denis Landry ★★★★★ a year ago
Extra fast shipping customer service friendly and patient Rasa and Richard you ROCK Denis and Tina THANKS
allymac44 ★★★★★ a year ago
Very efficient and great people to deal with
Al Brauti ★★★★★ 2 years ago
Scooter Country is an amazing place to buy a mobility scooter. The staff is friendly, efficient, and prompt with delivery. Both Rasa and Josh are excellent communicators with customers; they listen to your needs and try to give you the … More best possible experience. Thank You.
gord macneil ★★★★★ 2 years ago
Received my Mobility Scooter. When unpacked I found damage, I made contact the same day with Scooter Country . I was asked to send photo of damage, sent photo within 10 min.. Approx: 20 min. later Scooter Country made contact , they stated … More need 1-2 days to figure out what must be done. Called me a day later informing , they will come to the house with a new scooter and pick up damaged one. All of the above happened in 4 days.
!!WOW!! Its been many years since I received this level of customer service, I'm impressed . Scooter Country now has another life time customer and, an unpaid sales Rep.. Joch & Rasa spoke with very caring understanding knowledge with best professional interaction I've not dealt with in years.
Hope other companies see this post and make contact with Scooter Country to learn how to get back real " CUSTOMER SERVICE".
Renee Manuel ★★★★★ 2 years ago
Great Experience with the customer service team. They are very knowledge about the scooters they offer and will go the extra mile to ensure you purchase the scooter that is right for you.
Mary Murney ★★★★★ 2 years ago
I’ve owned an Invacare Leo 4 wheel scooter for a few years now. I love the way it operates. Easy to use, durable and reasonably priced. I just had a small issue and spoke to Richard who was very helpful. Would recommend Scooter Country … More to anyone in the market for a scooter.
Glenn Hildebrand ★★★★★ 3 years ago
Really pleased with my buying decision and experience with Scooter Country. They made me feel at ease and answered all of my multiple questions. The whole process was online, via chat and on the phone. Delivery to Winnipeg was quick and … More smooth. My local stores could not match Scooter Country's excellent prices. I highly recommend this company. Deal with confidence.
Northern Lights ★★★★★ 3 years ago
Outstanding service from Scooter Country. We had an unusual purchase because my mom is based in the US and is spending the summer in Canada. The folks at scooter country were extra cautious about the cross country purchase, but to me … More that is a sign of a company that truly cares about doing the right thing for their clients. Everyone we encountered went above and beyond. Well done Scooter Country. Highly recommend this company. When working with seniors, this is exactly the type of company you can feel 100% secure dealing with. Mom has her mobility back. Jazzy Zero Turn is a perfect fit!
Ali Medland ★★★★★ 2 years ago
Great service from Rasa! My grandpa is 92 and ordered over the phone with her, she made everything clear. My grandpa now scoots around town! Very happy with Scooter Country and Rasa's professionalism.
Vikash Vik ★★★★★ 2 years ago
My dad has had scooters for years and I helped him find a deal with scooter country. It was his first time shopping online and Rasa made it so easy for him my sending him clear emails about the different between all the options she gave … More him. All places in vancouver charge for batteries but this place had them for free and I was almost a thousand less than stores around Vancouver. The delivery was easy and very fast surprisingly from Ontario to BC and it was packaged up safely and I was happy my father did not have to do anything! Great service !!